Terms of Service

1. Acceptance of Terms

By accessing or using the Tudius platform (the “Platform”), operated by Tudius Inc. (“we,” “us,” “our,” or the “Company”), you (“you” or “User”) agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not access or use the Platform.

These Terms constitute a legally binding agreement between you and Tudius Inc., formed upon your creation of an account or your use of the Platform.

For Quebec residents: These Terms comply with the Quebec Civil Code (art. 1385-1387) regarding contract formation, and with consumer protection legislation for contracts entered into remotely.

2. Eligibility and Age Requirements

Note: Age verification features described in this section are being implemented and will be active before the Platform accepts its first user. This document reflects the Platform's intended privacy practices at launch.

2.1 General Eligibility

You must meet the following requirements to use the Platform:

• Be at least 13 years of age (see Section 2.2 for minor requirements)
• Provide accurate and complete registration information
• Maintain the security of your account credentials

2.2 Age-Based Access Tiers

2.3 Users Under 13

This Platform is not available to children under 13 years of age. We do not knowingly collect personal information from children under 13 in compliance with the Children's Online Privacy Protection Act (COPPA, 15 U.S.C. ss 6501-6506; 16 C.F.R. Part 312, as amended). If we discover that a user is under 13, we will terminate their account and delete all associated personal information immediately.

2.4 Parental Consent for Users Aged 13-17

If you are between 13 and 17 years old:

• You must provide a parent or guardian's email address during registration
• Your parent or guardian must provide verified consent before your account is activated
• Your parent or guardian may review your account information, revoke consent, and request account deletion at any time
• You represent and warrant that you have your parent or guardian's permission to use this Platform
• Academy features: (NEW) Your parent or guardian must provide separate consent for each academy feature (progress reports, automated reminders, analytics) before academic data about you is collected or shared. See our Privacy Policy Section 5.2 for details

2.5 Age Representation

By creating an account, you represent and warrant that:

• The age information you provide is accurate
• If you are under 18, you have obtained the required parental or guardian consent
• You understand that misrepresenting your age may result in account termination

3. Account Registration and Security

3.1 Account Creation

To use the Platform, you must register for an account by providing:

• A valid email address
• A secure password
• Your role (student or tutor)

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately at tycpark0317@gmail.com if you suspect unauthorized access to your account

We implement security measures including HTTP-only session cookies, encryption, and Row-Level Security to protect your account. However, no system is completely secure, and we cannot guarantee absolute security.

3.3 One Account Per User

Each individual may maintain only one account. Creating multiple accounts to circumvent Platform rules, manipulate rankings, or gain unfair advantage is a violation of these Terms and grounds for termination.

4. Platform Description and User Roles SUBSTANTIALLY REVISED

4.1 Platform Description REVISED

Tudius Inc. operates a tutoring management platform — branded as “Automated Personal Academy” — that provides tutors with technology tools to manage their independent tutoring practice and connects students with tutors. The Platform offers:

• Tutor discovery and matching: Students can search for and connect with tutors by subject, location, and availability
• Scheduling and booking management: Automated booking, recurring sessions, and cancellation processing
• Payment processing: Subscription billing for tutors and session payments from students via Stripe
• Academy management tools (NEW): Lesson planning, assignment tracking, progress monitoring, automated reporting to parents, session notes, and calendar integration

• Employ, supervise, or control tutors
• Guarantee the quality, safety, or legality of tutoring services
• Set tutoring rates (tutors set their own rates)
• Endorse or recommend specific tutors
• Provide instruction or educational content
• Issue certificates, diplomas, academic credentials, or official academic records
• Assess, evaluate, or certify student academic performance
• Replace or supplement formal educational programs offered by schools

The word “Academy” in our branding describes the comprehensive nature of our technology tools, not an educational institution.

4.2 Tutor Obligations EXPANDED

Tutors using the Platform agree to:

• Provide accurate and truthful profile information, including qualifications and subjects
• Set fair and transparent rates per 30-minute session
• Honour confirmed bookings or provide timely cancellation
• Comply with all applicable laws, including tax reporting obligations
• Maintain professional conduct in all interactions with students
• Complete Stripe Connect onboarding for payment processing
• Review automated progress reports (NEW): When academy features are activated, review and approve all automated progress reports before they are sent to parents or students. Tutors are responsible for verifying the accuracy of report content (see Section 18)
• Ensure accuracy of academic data (NEW): Enter accurate and up-to-date lesson plans, assignment records, grades, and session notes. Inaccurate data may result in misleading progress reports
• Maintain lesson plan records (NEW): Keep lesson plans current for active tutoring relationships to support progress tracking and reporting

Tutors acknowledge that they are independent service providers, not employees of Tudius Inc.¹ Tutors are solely responsible for their own tax obligations, including reporting income to the Canada Revenue Agency or applicable tax authority.

¹ This characterization is subject to applicable employment and labour standards legislation. Consult qualified employment counsel for jurisdiction-specific guidance.

4.3 Student Obligations EXPANDED

Students using the Platform agree to:

• Provide accurate profile information
• Pay for booked sessions through the Platform's payment system
• Honour confirmed bookings or provide timely cancellation per the cancellation policy
• Provide honest and fair reviews based on genuine tutoring experiences
• Report any concerns about tutor conduct to Tudius Inc.
• Acknowledge report nature (NEW): Understand that automated progress reports are generated from tutor-entered data and automated tracking, and do NOT constitute official academic assessments, transcripts, or credentials
• Provide accurate feedback (NEW): When using academy features, provide accurate information about assignment completion and session attendance to support progress tracking

5. Subscription and Payment Terms

5.1 Tutor Subscriptions

Tutors pay a subscription fee to access Platform management tools. The subscription model is:

Subscription pricing is set at approximately 1% of the tutor's average earnings — significantly lower than the 40% commission typically charged by tutoring academies. Academy management tools (lesson planning, progress tracking, automated reporting) are included in all subscription tiers.

Subscriptions are billed on a recurring monthly or annual basis via Stripe Billing. Current pricing is displayed on the Platform at the time of subscription.

5.2 Student Payments

Students pay tutors for lessons through Stripe Checkout. Payments are processed as follows:

• Recurring lessons: Billed monthly for the scheduled sessions
• Short-term lessons: Billed per session at the time of booking
• Trial lessons: Billed per session at the tutor's posted rate

All payment amounts are calculated based on the tutor's rate per 30-minute session multiplied by the session duration.

5.3 Payment Processing

All payments are processed by Stripe Inc. By using the Platform's payment features, you also agree to Stripe's terms of service. Tudius Inc. does not handle, store, or have access to your payment card information.

Tutor payouts are processed through Stripe Connect. Tutors receive payments directly from Stripe, less any applicable Stripe fees. Tutor Inc. does not deduct a commission from tutoring payments — our revenue comes solely from tutor subscriptions.

5.4 Currency

Payments are processed in the currency set by the tutor on their profile. Exchange rates, if applicable, are determined by Stripe.

5.5 Refunds

Refund policies are as follows:

• Tutor subscriptions: Non-refundable for the current billing period. You may cancel your subscription to prevent future charges.
• Lesson payments: Refund eligibility is determined by the cancellation policy (Section 6).

6. Booking and Cancellation Policy

6.1 Booking Types

6.2 Booking Confirmation

A booking is confirmed when payment is successfully processed through Stripe Checkout. Upon confirmation, the time slot is marked as unavailable for other students. For recurring bookings, the time slot is reserved for all future scheduled sessions.

6.3 Cancellation Policy

6.4 Cancellation Process

To cancel a booking:

1. Navigate to the booking in your dashboard
2. Select “Request Cancellation”
3. The system will verify the notice period requirement
4. If the notice period is met, cancellation is scheduled
5. If the notice period is not met, you will be informed of the earliest possible cancellation date

6.5 Tutor Cancellations

Tutors may cancel bookings by contacting the student and Tudius Inc. Repeated cancellations by a tutor may result in account review and potential restrictions.

6.6 Immutable Booking Terms

Once a booking is confirmed, the following terms cannot be modified:

• Student and tutor assignment
• Booking type (recurring, short-term, trial)
• Rate per 30-minute session

This ensures pricing transparency and prevents post-booking rate changes.

6.7 Booking and Academy Features NEW

When academy features are activated for a booking:

• Lesson plans may be associated with scheduled sessions
• Session attendance is tracked for progress reporting purposes
• Session rescheduling follows the same notice period requirements as cancellation
• Cancelling a booking does not automatically delete associated academic data — see our Privacy Policy Section 7 for retention periods

7. Reviews and Rankings

7.1 Review Submission

Students may submit one review per tutor. Reviews include:

• A star rating (1-5)
• An optional written comment

By submitting a review, you acknowledge that:

• Your review will be publicly visible on the tutor's profile page
• Your display name will appear alongside your review
• Reviews must reflect your genuine experience
• You grant Tudius Inc. a perpetual, non-exclusive license to display your review on the Platform (see Section 8)

7.2 Review Standards

Reviews must comply with the following standards. Reviews that violate these standards may be removed:

• Must be based on an actual tutoring experience
• Must not contain false or misleading statements
• Must not contain hate speech, harassment, threats, or discriminatory content
• Must not contain personal information of others (phone numbers, addresses, etc.)
• Must not contain spam, advertising, or promotional content
• Must not violate any applicable law

7.3 Ranking System

Tutor rankings are calculated automatically based on average review rating and number of reviews received (weighted logarithmically). Rankings are subject-specific and determine the order of tutor search results. The ranking formula and your rights regarding automated decisions are described in our Privacy Policy (Section 11).

Tutors may request a human review of their ranking through the complaint mechanism described in the Privacy Policy.

7.4 Review Modification and Deletion

Students may update or delete their own reviews at any time. Deleted reviews are permanently removed and the tutor's ranking is recalculated.

8. Intellectual Property

8.1 Platform Content

All Platform content, features, functionality, design, and branding (excluding User Content) are the property of Tudius Inc. and are protected by Canadian and international copyright, trademark, and intellectual property laws. You may not copy, modify, distribute, or create derivative works from Platform content without our express written permission.

8.2 User Content License

By submitting content to the Platform (including profile information, reviews, photos, and biographical text), you grant Tudius Inc. a worldwide, non-exclusive, royalty-free, sublicensable license to display, use, cache, and index your content for Platform services. This license terminates when you delete the content or your account, except for reviews that may be anonymized and records required for financial compliance.

8.3 Academic Content NEW

Tutor-created academic content (lesson plans, session notes) is created by tutors for the benefit of their students. Tutors retain ownership of lesson plan content they create. By entering academic content on the Platform, tutors grant Tudius Inc. a limited license to store, display to authorized users, include in automated progress reports (with tutor approval), and process for data export requests.

Student academic data (assignment completion, grades) is personal information governed by our Privacy Policy. Students (or parents of minors) retain rights to access, correct, export, and delete this data as described in the Privacy Policy.

8.4 Your Rights to Your Content

You retain ownership of all content you submit. You represent and warrant that you own or have the right to use any content you submit, and that your content does not infringe on any third party's rights.

9. Acceptable Use Policy

You agree NOT to use the Platform to:

1. Violate any law or regulation, including but not limited to PIPEDA, Quebec Law 25, COPPA, CASL, or any applicable provincial or federal legislation
2. Harass, threaten, or intimidate other users
3. Submit false or misleading information in profiles, reviews, bookings, or academic data
4. Manipulate rankings through fake reviews, multiple accounts, or coordinated inauthentic behaviour
5. Scrape or harvest data from the Platform using automated tools
6. Interfere with the Platform's operation, including attempting to bypass security measures, Row-Level Security policies, or authentication mechanisms
7. Share your account credentials or allow others to access your account
8. Circumvent payment systems by arranging off-platform payments after connecting through the Platform
9. Upload malicious content, including malware, viruses, or code designed to disrupt the Platform
10. Engage in discrimination against tutors or students based on race, ethnicity, religion, gender, sexual orientation, disability, or any protected characteristic
11. Enter deliberately false academic data (NEW) to manipulate progress reports or misrepresent student performance
12. Access another user's academic data (NEW) without authorization (only the creating tutor, enrolled student, and verified parent/guardian may access academic data)

Violations may result in account suspension, termination, or legal action.

10. Advertisements

10.1 Tutor Advertisements

Tutors may purchase advertising on the Platform to increase visibility. Advertisements are available only during the first 6 months after account creation, billed separately from tutor subscriptions via Stripe, subject to content standards, and marked as “Ad” or “Sponsored” to distinguish from organic content.

10.2 No Third-Party Advertising

The Platform does not display third-party advertisements. We do not sell advertising space to external entities. We do not use your personal information for targeted advertising by third parties. We do not display targeted advertising to users under 18 (COPPA, 16 C.F.R. s. 312.5, as amended).

11. Limitation of Liability

11.1 Platform Provided “As Is”

The Platform is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11.2 No Guarantee of Service Quality EXPANDED

Tudius Inc. does not guarantee:

• The quality, accuracy, or reliability of any tutoring services provided through the Platform
• The accuracy of tutor profiles, qualifications, or reviews
• The availability of the Platform at any given time
• That the Platform will be error-free or uninterrupted
• The accuracy of automated progress reports (NEW): Automated progress reports are generated from data entered by tutors and automated tracking systems. Tudius Inc. does not independently verify the accuracy of academic data entered by tutors. Parents and students should communicate directly with tutors for authoritative information about academic progress. Progress reports are informational tools, not official academic assessments

11.3 Limitation of Damages

To the maximum extent permitted by applicable law, in no event shall Tudius Inc. be liable for indirect, incidental, special, consequential, or punitive damages; loss of profits, data, business, or goodwill; damages arising from your use of or inability to use the Platform; damages arising from any tutoring relationship formed through the Platform; damages arising from reliance on automated progress reports (NEW) without independent verification with the tutor; or damages exceeding the total amount you have paid to Tudius Inc. in the 12 months preceding the claim.

11.4 Quebec Consumer Protection

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable Quebec consumer protection legislation. For Quebec residents, any provision that would contravene the Quebec Consumer Protection Act (R.S.Q., c. P-40.1) is deemed modified to the minimum extent necessary to comply.

11.5 Indemnification

You agree to indemnify and hold harmless Tudius Inc., its officers, directors, and agents from and against any claims, damages, losses, costs, or expenses (including reasonable legal fees) arising from your use of the Platform, your violation of these Terms, your violation of any applicable law, any content you submit, or any tutoring relationship in which you participate.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal dispute resolution, you agree to contact Tudius Inc. at tycpark0317@gmail.com to attempt to resolve the dispute informally. We will make good-faith efforts to resolve your concern within 30 days.

12.2 Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

12.3 Jurisdiction

Any legal proceedings arising from these Terms or your use of the Platform shall be brought exclusively in the courts of the Province of Ontario, located in Toronto.

12.4 Quebec Residents

Notwithstanding Section 12.2, for Quebec residents, any disputes may also be submitted to the courts of Quebec in accordance with Quebec consumer protection legislation. The Quebec Consumer Protection Act (R.S.Q., c. P-40.1) and the Quebec Civil Code apply to the extent they provide greater protection.

12.5 Class Action Waiver

To the maximum extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class action, collective action, or representative proceeding. This waiver does not apply where prohibited by law, including in Quebec.

13. Account Termination

13.1 Termination by You

You may terminate your account at any time by using the account deletion feature in your dashboard settings or contacting us at tycpark0317@gmail.com.

Upon account deletion:

• Your profile information will be permanently deleted within 30 days
• Active bookings will be cancelled per the cancellation policy
• Outstanding payments will be processed
• Booking and payment records will be anonymized and retained for 7 years (CRA requirements)
• Your reviews will be anonymized or deleted
• Academic data: (NEW) You will be offered the opportunity to export your academic data (lesson plans, assignments, grades, session notes, progress reports) before deletion. After the export window, academic data will be deleted per the retention schedule in our Privacy Policy Section 7
• Calendar sync: (NEW) Immediately disconnected and all sync data deleted

13.2 Termination by Tudius Inc.

We may suspend or terminate your account immediately, without prior notice, if you violate these Terms, provide false information (including age misrepresentation), engage in fraudulent activity, we are required to do so by law, or your account poses a security risk. We will provide notice of termination and the reason, unless prohibited by law.

13.3 Effect of Termination

Upon termination, your right to access the Platform ceases immediately, all outstanding financial obligations remain due, and provisions that by their nature should survive (including Sections 8, 11, 12, and 14) continue in full force.

14. Privacy

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you acknowledge that you have read and understood our Privacy Policy.

The Privacy Policy is available at /privacy on our Platform.

15. Modifications to Terms

We may modify these Terms at any time. When we make material changes, we will update the “Last Updated” date and notify you by email or through a prominent notice on the Platform at least 30 days before the changes take effect. Your continued use of the Platform after the effective date constitutes acceptance of the modified Terms.

If you disagree with the modified Terms, you must stop using the Platform and may request account deletion.

For Quebec residents: Material modifications that affect your rights will require your renewed acceptance.

16. General Provisions

16.1 Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices published on the Platform, constitute the entire agreement between you and Tudius Inc. regarding your use of the Platform.

16.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be modified to the minimum extent necessary, and the remaining provisions will continue in full force.

16.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

16.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

16.5 Force Majeure

Tudius Inc. is not liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, government action, or failure of third-party services.

16.6 Language

These Terms are drafted in English. In the event of any conflict between the English version and any translation, the English version shall prevail, except where applicable law requires otherwise.

For Quebec residents: In accordance with the Charter of the French Language (R.S.Q., c. C-11), a French version of these Terms will be made available. In the event of any inconsistency between the English and French versions, the French version shall prevail for Quebec residents, as required by law.

17. Contact Information

For questions about these Terms:

18. Automated Reporting and Academic Data NEW

18.1 Nature of Automated Reports

The Platform generates automated progress reports by aggregating data entered by tutors (lesson plans, assignment completion, grades, session notes) and automated tracking (session attendance, assignment deadlines).

18.2 Tutor Review Requirement

Before any automated progress report is delivered to a parent or student:

1. The tutor receives the draft report for review
2. The tutor may edit, correct, supplement, or withhold the report
3. Only after tutor approval is the report sent to the designated recipient

Tutors are responsible for verifying the factual accuracy of report content before approval. By approving a report, the tutor confirms that the information reflects their professional assessment of the student's progress.

18.3 Report Accuracy Disclaimer

“This report is generated based on data entered by your tutor and automated tracking. It does not constitute an official academic assessment. Contact your tutor directly for clarification or to discuss progress.”

18.4 Correction of Reports

If you believe an automated progress report contains inaccurate information:

1. Contact your tutor directly to discuss the concern
2. If the issue is not resolved, contact the Privacy Officer at tycpark0317@gmail.com
3. We will investigate and, if warranted, issue a corrected report

18.5 Parent Rights Regarding Reports

Parents/guardians who have provided Category 3 consent may:

• View all reports sent about their child
• Request correction of inaccurate report content
• Opt out of receiving future reports without affecting the tutoring relationship
• Export all historical reports in PDF format
• Request deletion of all report data (subject to retention periods in our Privacy Policy)

18.6 Academic Data on Relationship End

When a tutoring relationship ends (booking cancellation, account deletion), both tutor and student are offered the opportunity to export academic data. Academic data is retained per the schedule in our Privacy Policy Section 7. After the retention period, academic data is permanently deleted.

19. Calendar Integration NEW

19.1 Calendar Sync Terms

If you choose to connect your Google Calendar to the Platform:

• You authorize the Platform to access only your free/busy status via the Google Calendar API calendar.freebusy scope
• The Platform does NOT access event titles, descriptions, attendees, locations, or any event content
• Calendar sync is entirely optional and may be disconnected at any time

19.2 Calendar Data Use

Free/busy calendar data is used solely to:

• Display your tutoring availability on the Platform
• Prevent scheduling conflicts with existing calendar commitments
• Suggest available time slots to prospective students

19.3 Disconnection

You may disconnect your calendar at any time through your account settings. Upon disconnection, all calendar sync data is immediately deleted and your availability reverts to manually entered windows.